You must either be already comfortable with the software the hotel uses and be able to learn new software quickly.
What does a front desk clerk do at a hotel.
When you take a position as a front desk clerk its.
22 of hotel front desk clerks are employed only on a part time basis.
In this job description guide you will find out what do hotel motel and resort desk clerks do and what is their typical work day like.
A hotel desk clerk might answer customer questions about rooms.
Front desk clerks work directly with the public often in the hospitality industry or in a related field.
Provide information regarding rooms and make room assignment according to customer requests.
The hotel front desk clerk will assist guests with checking into and out of the hotel manage the hotels reservation schedule answer all phone calls to the front desk and assist guests with all inquiries.
The front desk clerk will spend time working at a computer using hospitality management software and working with our guests face to face and over the phone in order to provide them with quick and meaningful service for the duration of their stay.
I know ive had my share of working desk shiftsremember doing 3 shifts in a row.
There were 22200 workers employed in these occupations in 2004 an increase of 33 since 1997.
In general hotel desk clerks have a high school diploma or equivalent.
That means they tend to have the most info and some of the best stories.
They are working in the front lines of the hotel industry and typically handle most customer issues.
Ah the front desk clerk at a hotel.
Posted in job responsibilities.
There were 22200 workers employed in these occupations in 2004 an increase of 33 since 1997.
Front desk clerk responsibilities and duties.
When you clearly list the minimum requirements of your open hotel front desk clerk position you will receive applications from candidates that meet these preferred requirements.
10 traits of a great hotel front desk agent working the front of house at a hotel is a tough job.
These professionals are often the first impression that anyone has of a business whether its a hotel doctors office or other institution.
Greets and welcome guests in a friendly and professional manner.
The job description is an important part of the hiring process that attracts the most interested and qualified candidates for a position.
Make room reservations.
A hotel desk clerk may handle room assignments and special requests made by hotel guests.
Working at the front desk requires using computers to keep records process payments and complete other tasks.
While you dont need to be an expert in the world of tech you do need to be computer literate.
Provide excellent customer services at all times and ensure customer satisfaction.
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