American Executive Platinum Desk
When i first started flying american several years ago having access to the executive platinum phone desk was actually one of the best things about having top tier elite status with them.
American executive platinum desk. This status tier offers american fliers unlimited complimentary upgrades that clear as early as 96 hours from flight four systemwide confirmed upgrades and a number of other perks. Platinum pro status gives you access to dedicated platinum pro reservations agents there to assist with your travel plans. Email aadvantage account service within the us. Call or email aadvantage account service for questions about your account or program benefits.
Aadvantage customer service account service. Flights and reservations online assistance aadvantage membership services aa credit card assistance refunds baggage tracking and general assistance. These agents were the best in the industry and if you were an executive platinum before 2012 you know exactly what im talking about. Your upgrade can be confirmed as early as 100 hours before the flight when available.
Executive platinum members receive unlimited complimentary upgrades to premium cabin including award tickets when traveling within north america. While this is not a guarantee of available seating it does provide more flexibility when you are traveling on a milesaaver award. I conference called with an executive platinum member whos experiencing this issue. So when he calls the american airlines executive platinum desk hes prompted to state his aadvantage number.
Home desk american platinum desk american platinum desk 4 american airlines executive platinum desk international by american airlines u0027flagship lounge u0027 los angeles t4 lounge. Once he does the phone system directs his call to the. Please call the executive platinum service desk to access this benefit. I hate the phone and do everything i can to avoid calling airlines so it sounds silly to say that a phone number.
But executive platinum isnt what it once was. American airlines frequent fliers have long sought the airlines top tier elite status. American cut their executive platinum phone desk in 2012 american shut down their tucson call center which was where most of their executive platinum phone agents were based. 800 882 8880 or your elite reservation number.
Monday friday 8 am. Platinum pro service desk. Aadvantage award change and reinstatement charge waived. Travel planning is our specialty.
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